Hello,
We apologize for the issue you are facing with the redirects not working. Here are a few steps you can take to troubleshoot the problem:
-
Check for Infinite Loops: Ensure that there are no redirects pointing back to themselves, which can create an infinite loop. You can check this by looking for any redirects that have the same source and destination URLs.
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Use the Redirection Debugger: Rank Math provides a Redirection Debugger that can help diagnose issues with your redirects. This tool can give you insights into what might be going wrong.
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Cached Pages: If you are using caching plugins, they might be serving cached versions of your pages. Try clearing your cache to see if that resolves the issue.
-
Regex Redirects: If you are using regex for your category redirects, ensure that the regex patterns are correctly set up. For example, to redirect category pages to tags, you would use:
- Source:
[category/(.*)]
- Destination:
tag/$1
-
Check Module Settings: Make sure that the Redirections module is enabled in your Rank Math settings under WordPress Dashboard → Rank Math SEO → Dashboard → Modules.
If you’ve checked all these and the issue persists, please reply to this ticket, and a human agent from the Rank Math Support team will take over and assist you further. Thank you for raising this concern!
Sources:
Solving Redirection Issues Using Rank Math SEO Plugin » Rank Math
Hello,
Thank you for contacting us. We apologize for any inconvenience this issue may have caused.
Please share more details of how you setup the redirection rule. Please share the redirection:
Source:
Type:
Destination:
Meanwhile here is a guide on common issues that can affect your Rank Math redirect rules and solutions: https://rankmath.com/kb/solving-redirection-issues-using-rank-math-seo/
Looking forward to helping you.
Thank you.
Thanks, it seems to be working now.
Hello,
Glad that everything has been sorted out.
Please feel free to reach out to us again in case you need any other assistance.
We are here to help.
Thank you.
