Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Sorry for the issue you are facing.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it could be a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Please let us know if you find the culprit.
Only the site admin would know and your users won’t be affected by this troubleshooting.
Looking forward to helping you.
Hi Alberto
Thanks for the recommendation. Was nice learning about a new tool. But if I have only Rank Math activated in Troubleshooting Mode I am not able to ad redirections. So If I anderstand it right, nothing could be conflicting.
Hi Knut,
Thanks for the additional info.
Could you please try and repair/optimize your database. It sounds like the redirects can’t get added to the database.
https://www.a2hosting.com/kb/cpanel/cpanel-database-features/optimizing-and-repairing-mysql-databases-with-phpmyadmin
If you would rather have us do it, please share your WP and cPanel logins in the sensitive data section so we can take a closer look.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
