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I used the RankMath plugin on several sites, and usually, it didn’t have any such glitches, but on this latest one, I requested that redirects be imported from the previous plugin (Redirection) and SEO settings to be imported from Yoast. I left it sitting like that, assuming I’m going to see 404s and will redirect from there. However, to my surprise, a couple of days later, there were no 404s in the log, even though fully expected to see 404s (it was a migration with URLs change). Then I went to Redirections, and didn’t find any (there should have been some from the previous plugin).
I went ahead and manually created redirects that I needed. But I believe something is off with this plugin/setup. I now have my doubts that the Yoast data got imported (I didn’t confirm it).
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Hello,
Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.
Can you please confirm if you are using a custom template for your 404 page? And for the redirections issue, please try importing once again and if the issue persists then please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘Redirects didn’t import from Redirection plugin, and no 404s are being logged.’ is closed to new replies.