Hello,
Thank you for contacting us and we are sorry for any inconvenience that might have been caused due to that.
Can you please share the error log with us?
Having the error log file will give a clear idea of why this might be happening.
You can follow this guide to enable debugging in WordPress https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, and they will help you locate the log file.
Looking forward to helping you.
here is a part of the error log
[02-Jan-2025 22:02:49 UTC] WordPress database error Table ‘uegpqun_zqwp.wp_rank_math_redirections_cache’ doesn’t exist for query SELECT * FROM wp_rank_math_redirections_cache WHERE ( object_id = 1271 and object_type = ‘post’ ) OR BINARY from_url = ‘product/multi-purpose-tilt-top-split-overbed-table’ ORDER BY object_id DESC made by require(‘wp-blog-header.php’), wp, WP->main, do_action_ref_array(‘wp’), WP_Hook->do_action, WP_Hook->apply_filters, RankMath\Redirections\Redirections->do_redirection, RankMath\Redirections\Redirector->__construct, RankMath\Redirections\Redirector->flow, RankMath\Redirections\Redirector->from_cache, RankMath\Redirections\Cache::get_by_object_id_or_url, RankMath\Admin\Database\Query_Builder->get
i wanted to share the file but i had no option here to upload a file
Hello,
Please head over to your WordPress Dashboard > Rank Math > Status & Tools > Database Tools and click the Recreate Missing Database Tables button and see if that works for you: https://rankmath.com/kb/rank-math-status-and-tools/#recreate-missing-database-tools
Please note that some options are only available when you enable the Advanced Mode in Rank Math. If Database Tools is not showing, please switch to the Advanced Mode: https://rankmath.com/kb/switch-from-easy-to-advanced-mode/
Let us know how it goes. Looking forward to helping you.
Thank you.
worked!
thanks so much!!!
Hello,
We’re delighted to hear that this issue has been resolved. We appreciate your feedback.
This ticket will be closed now, but if you ever have another question or need any help in the future, please don’t hesitate to create a new forum topic. We’ll be more than happy to assist you again.
Thank you for choosing Rank Math and have a wonderful day!
