Redirections not saving

Hello,

We apologize for the issue you are facing with your redirections not saving. Since you mentioned that the database tables exist but are empty, we recommend trying to recreate the missing database tables. You can do this by navigating to Rank Math SEO → Status & Tools → Database Tools in your WordPress dashboard.

If the Database Tools option is unavailable, please enable Advanced Mode at the top-right area of the screen. Once you are in the Database Tools section, click on Re-create Missing Database Tables as shown below:

This should help in resolving the issue with your redirections. If the problem persists after trying this, please reply to this ticket with your site URL so that a human agent from our support team can assist you further.

Thank you for raising this concern, and we hope to resolve it for you soon!

Hello,

Can you please share the Source URL and Destination URL you wish to save in our redirection module?

This will help us replicate the issue.

If you want, we can check the issue closely on your website admin dashboard. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

The redirection you are trying to add is not possible with our Redirection feature.

Rank Math’s Redirection module does not allow redirection of the homepage. If you try to redirect the homepage, you’ll no longer be able to access your website and might lose access to our plugin.

Looking forward to helping you.