Redirections Issue after activation

#346786
  • Resolved Wojciech Smialek

    2 years, 10 months ago

    Rank Math free

    Hey, im coming back with the issue.

    If you check this url now:
    https://staging-tripplocom.kinsta.cloud/uk/discount-code/moo

    It is properly displaying the page. After installing and activating Rank Math SEO module this URL will be redirected, I can’t find any reason why it happens.

    Can someone from your team get in our staging and activate rankmath there site-wide and check why these /discount-code/ pages are giving redirect after activating Rank Math?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Jaideep Asrani

    2 years, 10 months ago

    Hello,

    Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.

    The user account that you have created for us doesn’t have permission to access/install the plugins. Please provide access so we can check this further.

    Looking forward to helping you.

    Wojciech Smialek

    2 years, 10 months ago

    Rank Math free

    Hey, I’ve updated your user so you have super admin now.

    Nigel

    2 years, 10 months ago

    Rank Math business

    Hello,

    When I checked your site the page /uk/discount-code/moo redirected to /uk/ before activating Rank Math and after activating Rank Math. After checking, I uninstalled and deactivated Rank Math in the network admin plugins page the redirect still persisted. The redirect is caused by something else but I could not find what.

    I hope that helps. If you have questions, do not hesitate to ask.

    RankBot

    2 years, 9 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Redirections Issue after activation’ is closed to new replies.