Redirections issue

#474473
  • Resolved Stefania Cosma

    3 years, 1 month ago

    Rank Math free

    Hello, I have a problem with Rank Math Redirections: I applied a redirect in the past, from URL x to URL Y. Now, I don’t need that redirect anymore, so I’ve deleted it. However, the redirect is still active on the website. Why and how can I fix this bug?

    I wait for your help,

    please let me know

    Thank you

    Kind regards

Viewing 3 replies - 1 through 3 (of 3 total)
  • Md. Sakib Khandaker

    3 years, 1 month ago

    Rank Math agency

    Hello,

    Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.

    Can you please share the affected URLs with us? So that we can investigate the issue further for you.

    Looking forward to helping you.

    Thank you.

    Stefania Cosma

    3 years, 1 month ago

    Rank Math free

    This URL

    https://www.stefanocassaro.com/wedding-photographer-dolomites-lake-braies-cortina/

    actually redirects to https://www.stefanocassaro.com/gallery/

    while it should NOT.

    Wait for your answer,

    thank you for your help.

    Kind regards

    Jeremy

    3 years, 1 month ago

    Hello,

    Thank you for sharing the affected URL with us.

    It seems that this is just a caching issue. Please clear your website cache including any server-level caching services like Cloudflare.

    After that, check the URL again if it still redirecting.

    Let us know how that goes. Looking forward to helping you.

    RankBot

    3 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Redirections issue’ is closed to new replies.