Redirections are showing database error

#257182
  • Resolved Try Funky

    4 years, 3 months ago

    Rank Math free

    Hi,

    My website dashboard is showing me below errors:

    WordPress database error: [Table ‘pratyaksh.wp_rank_math_redirections’ doesn’t exist]
    SELECT SQL_CALC_FOUND_ROWS * FROM wp_rank_math_redirections WHERE status != ‘trashed’ ORDER BY id DESC LIMIT 0, 100

    WordPress database error: [Table ‘pratyaksh.wp_rank_math_redirections’ doesn’t exist]
    SELECT SUM(status = “active”) AS active, SUM(status = “inactive”) AS inactive, SUM(status = “trashed”) AS trashed FROM wp_rank_math_redirections LIMIT 0, 1

    Also, I am not able to set the redirections. May be due to this, since no table exists for the action.

    Please suggest fix for this.

    Regards
    Pratyaksh from Tryfunky

Viewing 3 replies - 1 through 3 (of 3 total)
  • Jeremy

    4 years, 3 months ago

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Please attempt to re-create the database tables by heading over to your WordPress Dashboard > Rank Math > Status & Tools > Database Tools and click on the button “Re-create Tables”.

    If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Try Funky

    4 years, 3 months ago

    Rank Math free

    Thanks for the quick response Jeremy.

    I think That worked. The warming message is gone. Also, I verified, the redirections are working now.

    Regards
    Pratyaksh

    Jeremy

    4 years, 3 months ago

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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