Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
Please make sure you have correctly configured your redirections. Also, make sure the match type of your redirections is in the correct format for the redirection to work. You may refer to our guide here: https://rankmath.com/kb/setting-up-redirections/
You may also check our guide here for solving redirection issues: https://rankmath.com/kb/solving-redirection-issues-using-rank-math-seo/
If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thanks for your reply.
I logged into your website’s admin area but I was unable to replicate the issue. The redirections seem to be working fine.
Please see the screencast available in the sensitive data section of this ticket and confirm it on your end.
Looking forward to hearing from you.
Thanks.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.