Redirection Tool Issues

Hello,

We apologize for the issue you are facing with the redirection tool. It sounds like you’ve already taken several troubleshooting steps, which is great. Since the problem persists even after updating plugins and themes, as well as trying different browsers and using troubleshooting mode, it may be beneficial to check for any potential conflicts or issues with your server settings.

Here are a few additional steps you can try:

1. Check Server Logs: Look at your server error logs to see if there are any errors being reported when you attempt to create the redirect.
2. Increase PHP Memory Limit: Sometimes, increasing the PHP memory limit can resolve issues with plugins not functioning correctly. You can do this by editing your wp-config.php file and adding the following line:

   define('WP_MEMORY_LIMIT', '256M');

3. Check .htaccess File: Ensure that your .htaccess file is not corrupted or misconfigured. You can regenerate it by going to Settings → Permalinks in your WordPress dashboard and simply clicking Save Changes.

If none of these solutions work, please reply to this ticket with your site URL so that a human agent from our support team can assist you further. Thank you for raising this concern, and we hope to resolve it for you soon!