Hello,
We apologize for the issue you are facing with the redirections on your website. It seems that even though the redirections have been created in Rank Math, they are not functioning as expected, resulting in 404 errors.
Here are a few steps you can take to troubleshoot this issue:
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Check Redirection Settings: Go to the Redirections option in Rank Math and verify that all the redirections are correctly configured. Ensure there are no blank entries or infinite loops (where the source and destination URLs are the same).
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Debug Redirection Feature: Utilize Rank Math’s debug feature to see if there are any issues with how the redirections are set up. This can help identify any misconfigurations.
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Caching Issues: If your website uses caching plugins, clear the cache to ensure that the latest changes are reflected. Sometimes cached pages can prevent new redirections from working properly.
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Conflict with Other Plugins: Check if there are any other plugins that might be conflicting with Rank Math’s redirection feature. Temporarily disabling other plugins can help identify if there’s a conflict.
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Update Rank Math: Ensure that you are using the latest version of Rank Math, as updates often include bug fixes and improvements.
If you have gone through these steps and the issue persists, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
Thank you for raising this concern!
Sources:
Solving Redirection Issues Using Rank Math SEO Plugin » Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
In order to redirect URLs with query parameters, please use the following filter code on your website:
add_filter( 'rank_math/redirection/add_query_string', '__return_false' );
Here’s how you can add filter/hook to your WordPress site: https://rankmath.com/kb/wordpress-hooks-actions-filters/
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
