redirection problem

#240381
  • Resolved esh46
    Rank Math free

    Hello, my domain is .express instead of .com or .net, etc

    I have this issue: (see ss 1 below please)
    To fix it, I tried to add redirections as seen here: (see ss 2 please)
    After trying to save the above redirection I see this error: (see ss 3 please)

    What should I do? How can I fix this redirection issue?

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.

    I can check in the screenshots that you are trying to redirect your homepage. You can’t set redirection for your homepage using Rank Math. To redirect your site’s www version to non www version, please edit your .htaccess file from WP Dashboard > Rank Math > General Settings > Edit .htaccess and add the rule given below:

    RewriteEngine On
    RewriteBase /
    RewriteCond %{HTTP_HOST} ^www\.(.*)$ [NC]
    RewriteRule ^(.*)$ https://%1/$1 [R=301,L]

    Hope this helps. Let us kow if you need any further assistance.

    esh46
    Rank Math free

    Thanks. I am not good at php codes etc. The location you say already has a php. So, where should I insert the rule you gave? To the beginning, to the end?

    Hello,

    You can insert the code at the end of your .htaccess file. Please also note that if the RewriteEngine On line is already declared, you don’t need to add that.

    Since you mentioned that you are already seeing some of the codes, I would suggest getting in touch with your web host because they are in a better position to assist you with this kind of redirect.

    I hope that helps.

    Thank you, and please don’t hesitate to contact us anytime if you need further assistance with anything else.

    esh46
    Rank Math free

    Hi. Thanks for the info.
    I contacted my hosting provider and they acknowledged that www. version is already redirected to my basic domain.

    However, Rank Math redirections don’t show any redirections.
    Rank Math>Redirections>active redirections=0
    Is this OK?
    Thanks

    Hello,

    The redirection from www to non-www version for your domain isn’t managed by Rank Math and that’s why you are not seeing it under the Redirections module. Since it is already redirecting to the correct version, please follow the steps that I have provided in your other ticket and the issue should be resolved.

    Let us know how that goes. Looking forward to hearing from you.

    Thanks.

    esh46
    Rank Math free

    thanks

    Hello,

    We are super happy that we could address your concern. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind us asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

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