redirection problem

#876232
Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 2 months ago

    Hello,

    We apologize for the issue you are facing with the redirection. It sounds like you might be encountering an infinite loop error due to the way the redirect is configured. This can happen if the source URL and destination URL are set incorrectly, causing the redirect to point back to itself or create a cycle.

    To resolve this, please check the following:

    1. Go to Rank Math SEO → Redirections in your WordPress dashboard.
    2. Look for any recent redirects you created that might be causing the loop.
    3. Ensure that the Source URL and Destination URL are not the same or do not point back to each other.

    For example, if you have set up a redirect from `https://rankmath.com/wp-content/uploads/2024/01/image-31.png to itself or to another URL that redirects back, it will create a loop.

    Here’s an example of what to look for:
    infinite loop error

    Make sure to save your changes after editing any redirects. If you continue to experience issues, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

    Thank you for raising this concern! We hope this helps resolve your redirection problem.

    Sources:
    How to fix ‘The Redirection you are trying to create may cause infinite loops’? » Rank Math

    Rakibuzzaman Siam

    1 year, 1 month ago

    Hello,

    Thank you for contacting us and bringing your concern to our attention.

    In order to redirect URLs with query parameters, please use the following filter code on your website:

    add_filter( 'rank_math/redirection/add_query_string', '__return_false' );

    Here’s how you can add filter/hook to your WordPress site: https://rankmath.com/kb/wordpress-hooks-actions-filters/

    Hope that helps and please don’t hesitate to let us know if you have any other questions.

    Thank you.

    RankBot

    1 year ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘redirection problem’ is closed to new replies.