Hello,
We apologize for the issue you are facing with the redirection page. It seems that you might not have the Redirections module enabled in Rank Math. Please follow these steps to ensure it is activated:
- Go to WordPress Dashboard → Rank Math SEO.
- Check if the Redirections module is enabled. If not, enable it.
Once you have enabled the Redirections module, you should be able to see the redirection options on the redirection page.
If you still encounter issues after enabling the module, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
Thank you for raising this concern!
Sources:
How to Set Up Redirections » Rank Math
Redirection option is enabled
https://imgur.com/a/8KRtmGj
Hello,
Thank you for contacting us and we are sorry for any inconvenience that might have been caused due to that.
Can you please share the error log with us? Having the error log file will give a clear idea of why this might be happening.
You can follow this guide to enable debugging in WordPress https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, and they will help you locate the log file.
Meanwhile, please head over to your WordPress Dashboard > Rank Math > Status & Tools > Database Tools and click the Recreate Missing Database Tables button and see if that works for you: https://rankmath.com/kb/rank-math-status-and-tools/#recreate-missing-database-tools
Let us know how it goes. Looking forward to helping you.
Hello,
Glad that helped.
Please feel free to reach out to us again in case you need any other assistance.
We are here to help.
Thank you.
