Redirection of Category Page without Redirection being activated.

#15622
  • Resolved Ronak Shetty

    5 years, 1 month ago

    Rank Math free

    Hi,
    I am Ronak here from Mobisium.com
    We tested Rank math on our main site but were having redirection issues hence reverted back to Yoast Plugin.
    The redirection even when not activated, redirects the category page to a blog post of the same category for some reason.
    I did ask for if there are some default settings causing this issue that I am unaware of? on Facebook. but the solution given didn’t help.
    Hence, Access to our dev WordPress site is been listed, with the eg of the exact problem in the sensitive data section
    Please do the needful.
    Thank You.

    • This topic was modified 5 years, 1 month ago by Ronak Shetty.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis

    5 years, 1 month ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    It is very strange this only happens when Rank Math is activated while the redirections module is disabled. The problem however only seems to affect the category containing the slug ‘apps’. Is it an option to rename this category slug on your site?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Ronak Shetty

    5 years, 1 month ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Michael Davis

    5 years, 1 month ago

    Rank Math pro

    Hi Ronak,

    Thanks for getting back to us.

    The redirection happens when Rank Math is deactivated and thus it may not be related to our plugin.
    Could you please let us know the steps that you performed when this started to happen?

    We are looking forward to helping you. Thank you.

    RankBot

    5 years, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Redirection of Category Page without Redirection being activated.’ is closed to new replies.