Hello,
We apologize for the issue you are facing with the redirection feature on your website. It can be frustrating when redirection rules do not work as expected. Here are a few steps you can take to troubleshoot the problem:
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Check for Other Redirection Plugins: Ensure that there are no other redirection plugins installed that might conflict with Rank Math. If you find any, consider disabling or removing them.
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Update Rank Math: Make sure you are using the latest version of Rank Math. You mentioned using version 3.0.79; check if there are any updates available, as newer versions may contain bug fixes and improvements.
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Clear Cache: If you have a caching plugin enabled, clear the cache after making changes to your redirection rules. Sometimes, cached pages can prevent new rules from taking effect.
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Check .htaccess File: If you have access to your server’s .htaccess file, ensure that there are no conflicting rules that might be affecting the redirections.
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Debugging: You can use Rank Math’s debug feature to identify any issues with your redirection setup. This can help pinpoint what might be going wrong.
If you continue to experience issues after trying these steps, please reply to this ticket with your website URL and any additional details about the specific redirection rules you have set up. A human agent from our support team will then assist you further.
Thank you for raising this concern!
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
