redirection not working

#437799
  • Resolved Techinfo

    3 years, 3 months ago

    Rank Math free

    I just installed RankMath and imported all the redirections from the Redirections plugin (which is now deactivated).

    As far as I can tell, things are set up correctly. For example, I have Redirections activated on the Dashboard / Modules page and I believe I have all the settings correct in the Settings (Dashboard / SEO Settings) under Redirection.

    Two things puzzle me.

    1. I can’t find a list of the redirections I set up in the Redirections plugin, and I can’t find anyplace to enter or edit redirections.

    2. More urgently, the redirections I entered in the Redirections plugin aren’t working with RankMath.

    Here is a page to test with:

    https://www.everygoodgift.org/timeline-test

    It should redirect to https://www.everygoodgift.org/timeline

    Please help.

    JDC

Viewing 3 replies - 1 through 3 (of 3 total)
  • Reinelle

    3 years, 3 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Based on the information you have shared, it seems that the Rank Math redirections table was not created due to some reason.

    For initial troubleshooting, please click this button in Rank Math > Status & Tools > Database Tools:
    https://rankmath.com/kb/rank-math-status-and-tools/#recreate-missing-database-tools

    Please note that some options are only available when you enable the Advanced Mode in Rank Math. If it’s not showing, you must have chosen to use Easy Mode. Please follow the steps in this link to switch to Advanced Mode:
    https://rankmath.com/kb/advanced-mode/

    Once done, clear your website’s cache and re-import the redirections in Import & Export tool.

    Let us know how this goes.

    Thank you.

    Techinfo

    3 years, 3 months ago

    Rank Math free

    Thank you for your reply. I looked around some more while I was waiting and found that none of the redirections had come over from the Redirections plugin. I was able to bring them over by reattempting the Import. Things are working fine now.

    Reinelle

    3 years, 3 months ago

    Hello,

    Thank you for the update.

    We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind us asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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