Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Could you please share the source and destination URLs in the sensitive section and a screenshot of the redirection settings.
Looking forward to helping you. Thank you.
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Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
when i add redirect new destination URL will go to home page
https://imgur.com/a/YDYwFOC
kindly fix this issue this problem is appearing in all websites I have created
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
i have submitted login details there is other issues you can see keywords not showing in dashboard section and some sitemap issues thanks again
Hello,
The URL your are trying to redirect to is a 404 page and you have set your homepage as the fallback behavior in Rank math > General Settings > Redirects > Fallback behavior.
I couldn’t replicate any issue with the keywords and sitemaps. Could you please sahre some screenshots of the issue.
Looking forward to helping you. Thank you.
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when I set to custom redirections in the fallback section then I have a new error https://imgur.com/a/5MwgJ1g
Hello,
Could you upgrade the user role to admin? That way I will be able to install some debug plugins and try to find the cause of your issue.
Looking forward to help you.
Hello,
Could you temporarily disable Rocket Loader and CLoduflare cache since they are interfering in the debugging process?
Looking forward to help you.
sure i did as you said kindly do it now
Hello,
The redirection is working as expected. Your source URL is redirecting to the set destination(https://crackdownload.org/edraw-max-crack-download). However the destination URL is a 404 page.
When the fallback is set to homepage(Rank math > General Settings > Redirections), 404 URLs such as this one will usually redirect to home page. Currently the fallback behavior is set to Default 404 and therefore the redirection goes to a 404 page.
Please check the screencast I have added in the sensitive section and if there is something we are missing please let us know.
Looking forward to helping you. Thank you.
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why the destination URL is 404 i want a new URL for opening the same post why you ara does not understand me why I convert my post to 404 when i click on the source URL it opens in 404 why?
the debug problem is still here not redirecting if you add new
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
