Redirection Not Working

#12099
  • Resolved Nilesh

    5 years, 4 months ago

    Rank Math pro

    I am trying to redirect URLs (301 redirections) but it is not working. Please check the screenshot of the settings of the page which I applied and let me know if I am doing anything wrong here. (Screenshot URL in the Sensitive Data section)

Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis

    5 years, 4 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    These settings are correct, please check whether there are any typos on the destination link or source URLs.
    Could you please head over to Rank Math > General Settings > Redirections and enable the Debug redirections feature. This will then to help in checking if any redirections are taking place.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Nilesh

    5 years, 4 months ago

    Rank Math pro

    How will it help? I did it and it redirected me my AMP homepage.
    See I am not a coder, so I need a simple solution, if the settings are all right, why isn’t it redirecting?

    • This reply was modified 5 years, 4 months ago by Nilesh.
    Michael Davis

    5 years, 4 months ago

    Rank Math pro

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    5 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Redirection Not Working’ is closed to new replies.