Redirection not work

#997204
  • Resolved Incit
    Rank Math free

    Hello, for some reason the rankmath redirection doesnt work.
    I have a redirection rule setup like this :
    ddd.com/page -> ddd.com/category/page
    but it got redirected to
    ddd.com/page -> ddd.com instead

    but if i change it into:
    ddd.com/pageone -> ddd.com/category/page
    it works.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    We apologize for the issue you are facing with the redirection not working as expected. It seems like there might be a conflict or a misconfiguration with the specific redirect rule you have set up.

    Here are a few steps you can take to troubleshoot this issue:

    1. Check for Conflicting Redirects: Ensure that there are no other redirect rules that might be conflicting with your current setup. You can use the Redirection Debugger feature in Rank Math to help identify any conflicting rules. This feature can be found under Rank Math SEO → General Settings → Redirections. Make sure the Redirections module is enabled.
      Enable Redirections Module

    2. Debugging the Redirect: After enabling the debug option, try accessing the URL that is not redirecting correctly. You should see an interstitial page that provides information about the redirect. This can help you identify what is causing the unexpected behavior.
      Redirection Debugger

    3. Check for Caching Issues: Sometimes, caching plugins or server-side caching can interfere with redirects. Try clearing your cache and see if that resolves the issue.

    4. Review Your Redirect Rule: Double-check the syntax of your redirect rule to ensure it is set up correctly. If you are using regex, make sure it is properly formatted.

    If these steps do not resolve the issue, please reply to this ticket with your site URL so we can assist you further. A human agent from our support team will take over and provide more specific guidance based on your setup.

    Thank you for raising this concern!

    Sources:
    Page With Redirect – Google Search Console Status » Rank Math
    Page With Redirect – Google Search Console Status » Rank Math

    Incit
    Rank Math free

    I have make sure that there are no other redirect rules that might be conflicting with my setup.
    But i didnt see the redirection debugger.

    my siteurl is : incit.org

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    Can you please share the affected page URL in the Sensitive Data section so we can take a closer look at the issue?

    Looking forward to helping you.

    Incit
    Rank Math free

    Hello, sorry I forgot to update the issue. For this issue I have solved it myself by configuring nginx. But I think the my issue have something to do with redirect_canonical in wordpress.

    And I no longer have issue with this, thank you

    Hello,

    We are glad to know that this issue has been resolved. Thank you for letting us know.

    This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.

    We appreciate your patience and cooperation throughout this process.

    Thank you for choosing Rank Math.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Redirection not work’ is closed to new replies.