Redirection loop

#122543
  • Resolved Simplicity
    Rank Math business

    Hi,

    Scenario is like this:

    • I have a post in category1
    • I move post to category2, without changing the post slug
    • I move back post to category1, without changing the post slug
    • everything explodes, somehow I get 500k hits in 2 hours
    • As soon as I removed first redirection (category1->category2) everything gets back to normal

    🙂

    Everything is at it’s latest version (WP + RankMath plugin).

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  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Can you share the affected URL in the Sensitive Data section so that we can further check it?

    Also, access to your WordPress admin would be very helpful so that we can check your settings that might be causing this issue. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Redirection loop’ is closed to new replies.