Redirection issue - Support

Resolved Sunil Kumar
3 years, 3 months ago

Rank Math free

Dear Sir,
Greetings!!

My blog page’s URL https://bijlicar.com/blog redirects to https://bijlicar.com/blog-2/
It occurs due to the theme I was using earlier, now I changed the theme but this issue continue.
I mentioned this issue to RankMath support team, and I was asked to delete the redirection rule, but I’m bit confused that
Should I remove destination URL only (https://bijlicar.com/blog-2/)?
OR
Should I remove Source URLs through remove option?
Please guide me in this contect.

Thanks and Regards

Viewing 11 replies - 1 through 11 (of 11 total)

Jeremy
3 years, 3 months ago

Hello,

Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

You can proceed with removing the whole entry by clicking on the “Trash” button. Please see my screenshot below fo reference:

If the issue persists, let us know and we will further troubleshoot the issue for you.

Looking forward to helping you.

Sunil Kumar
3 years, 3 months ago

Rank Math free

Sir, I did it as you explained, but redirection remains active.

Reinelle
3 years, 3 months ago

Hello,

In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Thank you.

Sunil Kumar
3 years, 3 months ago

Rank Math free

Sir, I’m using WPS hide login.
Will it work on the temporary login URL plugin?

Jeremy
3 years, 3 months ago

Hello,

Yes, it should work with the WPS hide login. Kindly try and if that doesn’t work, you can go ahead and share your admin username and password. You can insert the details in the sensitive data section as it is safe and only you and us the support can access it.

Looking forward to helping you.

Sunil Kumar
3 years, 3 months ago

Rank Math free

Hello,

I have updated the sensitive data as requested. Can you please check further?

Thank you.

Miguel
3 years, 2 months ago

Hello,

The permalink of the blog page was set to blog-2 and that’s why the redirections were happening.

After changing it to just be blog the redirection is no longer happening.

Don’t hesitate to get in touch if you have any other questions.

Sunil Kumar
3 years, 2 months ago

Rank Math free

Sir, it’s working thanks.

While writing an article Autoptimize plugin provides these options, and by default, all are enabled.
Is this correct settings
https://imgur.com/IjZPGWE

Q1. For fast page loading, and advertisment point of view?
Q2. How can I use LCP image to preload properly?

Thanks

Anas
3 years, 2 months ago

Rank Math business

Hello,

Yes, the default settings will help the page to load faster.

We are not familiar with the other options in Autoptimize plugin, for further help with that option you can get in touch with the plugin support.

You can also refer to this detailed guide:
https://kinsta.com/blog/autoptimize-settings/

Hope this helps.

Don’t hesitate to get in touch if you have any other questions.

Sunil Kumar
3 years, 2 months ago

Rank Math free

Thanks to RankMath team for helping me.

Princess
3 years, 2 months ago

Hello,

We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

Thank you.

Viewing 11 replies - 1 through 11 (of 11 total)

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