Redirection is not working

Hello,

Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.

Can you please share a screenshot of the affected redirection that you have created so we can check and assist you further? You can use a tool like https://imgbb.com/ to share the screenshots.

Looking forward to helping you.

Hello,

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

You had the option to redirect attachments enabled on your website and since you have an attachment with the name energy this page was being redirected to the homepage.

After disabling this option the redirection is working as expected.

You can control this option from WordPress Dashboard > Rank Math > General Settings.

Hope this helps clarify your doubts.

Don’t hesitate to get in touch if you have any other questions.