Redirection Fails

#84732
  • Resolved John Peters

    4 years ago

    Rank Math pro

    Hi Support

    When I am trying to set up a redirect on one particular site, and using the correct syntax, per the documentation, when I select Add Redirection a blank page https://www.aslconsultancy.co.uk/wp-admin/admin-post.php is returned.

    When I back page, the redirection tool has cleared.

    Any ideas? I have set up many redirects on other sites, without issue. I have turned other plugins off.

    Thank you, John

Viewing 1 replies (of 1 total)
  • Michael Davis

    4 years ago

    Rank Math pro

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    RankBot

    3 years, 11 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Redirection Fails’ is closed to new replies.