hello Moderator,
It seems like an eternity!
when you guys will reply?
Hi Tapan,
Thanks a lot for your query and we are so sorry about the trouble this must have caused.
You didn’t get a reply sooner due to the weekend.
Please head over to WordPress Dashboard > Rank Math > Redirections.
Disable all redirections there. Then, enable them one by one until you find the redirect that is causing this problem.
If it doesn’t work, you can disable the redirection module altogether at WordPress Dashboard > Rank Math > Dashboard. If that fixes the issue, do share with us so we can take a closer look.
Let us know how it goes.
Hi Todd,
Thanks for your reply and support. I was under impression (as per reankmath claim) that the support system is 24/7, and rightly so was really anxious,
Now I deactivated all and one by one activated and checked. some of the page title were opening but actual url with content was not loading.
So I, as you suggested, disable the redirection module altogether in rankmath dashboard. Now everything came back to life, i mean Aaal the posts are accessible in browser.
Now the question is, will google search console re-index again with redirection disabled?
Please provide me with the right solutions.
Thanks once again for the excellent support. keep up the good work!
look forward to your reply.
till the bye, Cheers!
Tapan
Hello,
Thank you for the reply.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.