Redirection doesn’t work

#380455

Resolved Stordar
3 years, 10 months ago

Rank Math free

Hello,

For some reason, I can’t add a new redirect on my website https://stordar.com in your plugin’s redirection area. When trying to add a new redirect, after adding all the data, the page goes blank and the address of the blank page is https://stordar.com/wp-admin/admin-post.php. The redirect isn’t added. I have to go back to access the admin area.

Can you help me with this? What could be wrong? It used to work ok.

Thank you in advance
Daria Storozhilova

Viewing 3 replies - 1 through 3 (of 3 total)

Anas
3 years, 10 months ago

Rank Math business

Hello,

Thank you for contacting Rank Math, and sorry for any inconvenience caused.

Please follow these steps:

1. Update to the latest version of Rank Math

2. Ensure that the Advanced Mode is selected:

3. Re-create tables by clicking WP Dashboard > Rank Math > Status & Tools > Database Tools and click the Re-create database Table button.

Once done, try adding the redirection.

Please let us know if that helps.

Stordar
3 years, 10 months ago

Rank Math free

Hello,

Sorry for the delay with the answer. I did as you said, and managed to add the redirect successfully. Thank you for your help!

Anas
3 years, 10 months ago

Rank Math business

Hello,

We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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