Redirection

#1106777
  • Resolved Victor

    1 month ago

    Rank Math free

    Hi,

    I am using Rank Math Pro for my business account marketing@evomag and I have a problem.
    Redirection does not work.
    I did update to the latest version, but it does not work
    If you need my credentials log in to the site just let me know please.
    I followed your recommendation, but I could not solve the issue
    Thank you very much,
    Victor

Viewing 6 replies - 1 through 6 (of 6 total)
  • RankBot

    1 month ago

    Hello,

    We apologize for the issue you are facing with the redirection not working in Rank Math Pro. Since you’ve already updated to the latest version and followed our recommendations, there are a few additional steps you can take to troubleshoot this issue:

    1. Check for Missing Database Tables: Sometimes, redirects may not save or work if some database tables are missing. You can recreate any missing tables by navigating to Rank Math SEO → Status & Tools → Database Tools in your WordPress dashboard. Make sure to enable Advanced Mode if you don’t see the Database Tools option. Then, click on Re-create Missing Database Tables.
      Navigate to Database Tools

    2. Clear Caches: If your pages are cached, the redirects may not work as expected. Clear the cache from your caching plugin and also clear your browser and server-level caches.
      Navigate to the settings of your caching plugin

    3. Use the Redirection Debugger: You can use Rank Math’s Debug Redirection feature to diagnose any issues further.

    If these steps do not resolve the issue, please reply to this ticket with your site URL so that a human agent from our support team can assist you further. Thank you for raising this concern, and we appreciate your patience as we work to resolve it!

    Sources:
    Solving Redirection Issues Using Rank Math SEO Plugin » Rank Math

    Victor

    1 month ago

    Rank Math free

    Sorry, my mistake

    The old redirections are working, but if I wanna add the new one, the window is not opening when I press the button for add new

    Thank you very much,
    Victor

    Victor

    1 month ago

    Rank Math free

    Hi,

    Did you receive this ticket?

    Thank you

    Reinelle

    1 month ago

    Hello,

    Please share the website URL and site information so we can check.

    Click this button and paste the data here

    clipboard

    Looking forward to helping you.

    Victor

    1 month ago

    Rank Math free

    Hi,
    Does not work Status & tools – I have a critical error

    Reinelle

    1 month ago

    Hello,

    Thank you for your patience.

    The Rank Math PRO plugin you’re using is outdated.

    To fix this, you need to uninstall the current Rank Math PRO and download the latest version from your paid Rank Math account with the email m********@e********

    Alternatively, we can merge both of your accounts to consolidate them into one.

    Let us know your preferred email address moving forward, and we’ll do the needful.

    Looking forward to helping you.

    RankBot

    18 hours, 9 minutes ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘Redirection’ is closed to new replies.