Redirection 404 not working

#1121592
  • Sanjay Mittal

    2 weeks, 1 day ago

    Rank Math free
    Content AI Creator

    Hello,

    404 is no longer working, and when we click on redirect, it goes to the redirection page, and we can not even open an existing redirection or create a new one. Can you help? We have cleared the cache of the website, cookies, and history.

    We also rolled back the previous version of Rank Math, but the same issue.

    Can you help?

    Thank you

Viewing 15 replies - 1 through 15 (of 16 total)
1 2
  • RankBot

    2 weeks, 1 day ago

    Hello,

    I apologize for the issue you are facing with the 404 redirection not working. It sounds like a frustrating situation. Since you’ve already tried clearing the cache and rolling back to a previous version of Rank Math, there may be other underlying issues at play.

    Here are a few steps you can take to troubleshoot the problem:

    1. Update Rank Math: Ensure that you are using the latest version of Rank Math, as updates often include bug fixes and improvements.
    2. Check for Plugin Conflicts: Deactivate other plugins temporarily to see if there is a conflict causing the issue. If the redirection works after deactivating other plugins, reactivate them one by one to identify the conflicting plugin.
    3. Review Server Settings: Sometimes server settings or .htaccess rules can interfere with redirections. Check your server configuration or consult with your hosting provider.
    4. Use the Redirection Debugger: You can use the Redirection Debugger in Rank Math to diagnose any issues with your redirects.

    If these steps do not resolve the issue, please reply to this ticket with your site URL so that a human agent from our support team can assist you further. Thank you for raising this concern, and we appreciate your patience as we work to resolve it!

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    Sanjay Mittal

    2 weeks ago

    Rank Math free
    Content AI Creator

    We have recreated the tables in Rank math and it is still the same

    Adetayo

    2 weeks ago

    Hello,

    Thank you for contacting us, and sorry for any inconvenience that might have been caused.

    Please check that you are using the latest version of the Rank Math plugin on your website: https://rankmath.com/changelog/. The latest version of the Rank Math Free version is 1.0.255.

    If you don’t see the new update, please head over to WordPress Dashboard > Rank Math SEO > Status & Tools > Database Tools and clear the transients.

    Then, proceed to WordPress Dashboard > Plugins and check if you are able to see a new version of the plugin, which you can update to. This should correct the issue after performing the update.

    If the issue persists, please share the system status data by going to WordPress Dashboard > Rank Math SEO > Status & Tools > System Status and click on the “Copy System Info to clipboard” button and paste the copied information here.

    If this option is not available in your dashboard, you must have chosen to use the Easy Mode. Please navigate to WordPress Dashboard → Rank Math SEO → Dashboard. In the top-right corner, click on Advanced Mode, as shown below:

    We look forward to hearing from you.

    Sanjay Mittal

    2 weeks ago

    Rank Math free
    Content AI Creator

    When it open, it says response is not valid json response

    Sanjay Mittal

    2 weeks ago

    Rank Math free
    Content AI Creator

    I am using latest version

    When i open status page, I have a popup which says following

    http://www.serverconsultancy.co.uk says

    There has been a critical error on this website.
    Learn more about troubleshooting WordPress.

    <p>There has been a critical error on this website.</p>
    <p>Learn more about troubleshooting WordPress.</p>

    Adetayo

    2 weeks ago

    Hello,

    You must have received an email from WordPress with the details about the error. Please share it with us here so we can check and assist you further.

    If you haven’t received the email with the error code, you can follow this guide to enable debugging in WordPress
    https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, and they will help you locate the log file.

    Having an error log will help us determine what is causing the critical error on your website.

    You can trigger again the error so the log would be updated.

    Looking forward to helping you.

    Thank you.

    Sanjay Mittal

    2 weeks ago

    Rank Math free
    Content AI Creator

    [21-Oct-2025 10:44:39 UTC] PHP Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the acf domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/sites/4a/0/0b0dd11f5e/public_html/wp-includes/functions.php on line 6121
    [21-Oct-2025 10:44:39 UTC] PHP Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the acf domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/sites/4a/0/0b0dd11f5e/public_html/wp-includes/functions.php on line 6121
    [21-Oct-2025 10:44:40 UTC] PHP Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the acf domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/sites/4a/0/0b0dd11f5e/public_html/wp-includes/functions.php on line 6121
    [21-Oct-2025 10:44:40 UTC] PHP Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the acf domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/sites/4a/0/0b0dd11f5e/public_html/wp-includes/functions.php on line 6121
    [21-Oct-2025 10:44:40 UTC] PHP Fatal error: Uncaught TypeError: array_merge(): Argument #1 must be of type array, string given in /home/sites/4a/0/0b0dd11f5e/public_html/wp-content/plugins/seo-by-rank-math-pro/includes/modules/analytics/class-analytics.php:570
    Stack trace:
    #0 /home/sites/4a/0/0b0dd11f5e/public_html/wp-content/plugins/seo-by-rank-math-pro/includes/modules/analytics/class-analytics.php(570): array_merge(‘Search Console:…’, Array)
    #1 /home/sites/4a/0/0b0dd11f5e/public_html/wp-includes/class-wp-hook.php(324): RankMathPro\Analytics\Analytics->google_permission_info(Array)
    #2 /home/sites/4a/0/0b0dd11f5e/public_html/wp-includes/plugin.php(205): WP_Hook->apply_filters(Array, Array)
    #3 /home/sites/4a/0/0b0dd11f5e/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/status/class-system-status.php(145): apply_filters(‘rank_math/statu…’, Array)
    #4 /home/sites/4a/0/0b0dd11f5e/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/status/class-rest.php(153): RankMath\Status\System_Status::get_json_data()
    #5 /home/sites/4a/0/0b0dd11f5e/public_html/wp-includes/rest-api/class-wp-rest-server.php(1292): RankMath\Status\Rest->get_view_data(Object(WP_REST_Request))
    #6 /home/sites/4a/0/0b0dd11f5e/public_html/wp-includes/rest-api/class-wp-rest-server.php(1125): WP_REST_Server->respond_to_request(Object(WP_REST_Request), ‘/rankmath/v1/st…’, Array, NULL)
    #7 /home/sites/4a/0/0b0dd11f5e/public_html/wp-includes/rest-api/class-wp-rest-server.php(439): WP_REST_Server->dispatch(Object(WP_REST_Request))
    #8 /home/sites/4a/0/0b0dd11f5e/public_html/wp-includes/rest-api.php(459): WP_REST_Server->serve_request(‘/rankmath/v1/st…’)
    #9 /home/sites/4a/0/0b0dd11f5e/public_html/wp-includes/class-wp-hook.php(324): rest_api_loaded(Object(WP))
    #10 /home/sites/4a/0/0b0dd11f5e/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array)
    #11 /home/sites/4a/0/0b0dd11f5e/public_html/wp-includes/plugin.php(565): WP_Hook->do_action(Array)
    #12 /home/sites/4a/0/0b0dd11f5e/public_html/wp-includes/class-wp.php(418): do_action_ref_array(‘parse_request’, Array)
    #13 /home/sites/4a/0/0b0dd11f5e/public_html/wp-includes/class-wp.php(818): WP->parse_request(”)
    #14 /home/sites/4a/0/0b0dd11f5e/public_html/wp-includes/functions.php(1342): WP->main(”)
    #15 /home/sites/4a/0/0b0dd11f5e/public_html/wp-blog-header.php(16): wp()
    #16 /home/sites/4a/0/0b0dd11f5e/public_html/index.php(17): require(‘/home/sites/4a/…’)
    #17 {main}
    thrown in /home/sites/4a/0/0b0dd11f5e/public_html/wp-content/plugins/seo-by-rank-math-pro/includes/modules/analytics/class-analytics.php on line 570
    [21-Oct-2025 10:44:44 UTC] PHP Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the acf domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/sites/4a/0/0b0dd11f5e/public_html/wp-includes/functions.php on line 6121
    [21-Oct-2025 10:44:48 UTC] PHP Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the acf domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/sites/4a/0/0b0dd11f5e/public_html/wp-includes/functions.php on line 6121
    [21-Oct-2025 10:44:50 UTC] PHP Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the acf domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/sites/4a/0/0b0dd11f5e/public_html/wp-includes/functions.php on line 6121
    [21-Oct-2025 10:44:50 UTC] PHP Fatal error: Uncaught TypeError: array_merge(): Argument #1 must be of type array, string given in /home/sites/4a/0/0b0dd11f5e/public_html/wp-content/plugins/seo-by-rank-math-pro/includes/modules/analytics/class-analytics.php:570
    Stack trace:
    #0 /home/sites/4a/0/0b0dd11f5e/public_html/wp-content/plugins/seo-by-rank-math-pro/includes/modules/analytics/class-analytics.php(570): array_merge(‘Search Console:…’, Array)
    #1 /home/sites/4a/0/0b0dd11f5e/public_html/wp-includes/class-wp-hook.php(324): RankMathPro\Analytics\Analytics->google_permission_info(Array)
    #2 /home/sites/4a/0/0b0dd11f5e/public_html/wp-includes/plugin.php(205): WP_Hook->apply_filters(Array, Array)
    #3 /home/sites/4a/0/0b0dd11f5e/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/status/class-system-status.php(145): apply_filters(‘rank_math/statu…’, Array)
    #4 /home/sites/4a/0/0b0dd11f5e/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/status/class-rest.php(153): RankMath\Status\System_Status::get_json_data()
    #5 /home/sites/4a/0/0b0dd11f5e/public_html/wp-includes/rest-api/class-wp-rest-server.php(1292): RankMath\Status\Rest->get_view_data(Object(WP_REST_Request))
    #6 /home/sites/4a/0/0b0dd11f5e/public_html/wp-includes/rest-api/class-wp-rest-server.php(1125): WP_REST_Server->respond_to_request(Object(WP_REST_Request), ‘/rankmath/v1/st…’, Array, NULL)
    #7 /home/sites/4a/0/0b0dd11f5e/public_html/wp-includes/rest-api/class-wp-rest-server.php(439): WP_REST_Server->dispatch(Object(WP_REST_Request))
    #8 /home/sites/4a/0/0b0dd11f5e/public_html/wp-includes/rest-api.php(459): WP_REST_Server->serve_request(‘/rankmath/v1/st…’)
    #9 /home/sites/4a/0/0b0dd11f5e/public_html/wp-includes/class-wp-hook.php(324): rest_api_loaded(Object(WP))
    #10 /home/sites/4a/0/0b0dd11f5e/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array)
    #11 /home/sites/4a/0/0b0dd11f5e/public_html/wp-includes/plugin.php(565): WP_Hook->do_action(Array)
    #12 /home/sites/4a/0/0b0dd11f5e/public_html/wp-includes/class-wp.php(418): do_action_ref_array(‘parse_request’, Array)
    #13 /home/sites/4a/0/0b0dd11f5e/public_html/wp-includes/class-wp.php(818): WP->parse_request(”)
    #14 /home/sites/4a/0/0b0dd11f5e/public_html/wp-includes/functions.php(1342): WP->main(”)
    #15 /home/sites/4a/0/0b0dd11f5e/public_html/wp-blog-header.php(16): wp()
    #16 /home/sites/4a/0/0b0dd11f5e/public_html/index.php(17): require(‘/home/sites/4a/…’)
    #17 {main}
    thrown in /home/sites/4a/0/0b0dd11f5e/public_html/wp-content/plugins/seo-by-rank-math-pro/includes/modules/analytics/class-analytics.php on line 570
    [21-Oct-2025 10:45:38 UTC] PHP Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the acf domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/sites/4a/0/0b0dd11f5e/public_html/wp-includes/functions.php on line 6121
    [21-Oct-2025 10:45:38 UTC] PHP Deprecated: Mustache_Engine::loadSource(): Implicitly marking parameter $cache as nullable is deprecated, the explicit nullable type must be used instead in phar:///usr/local/bin/wp/vendor/mustache/mustache/src/Mustache/Engine.php on line 727
    [21-Oct-2025 10:45:38 UTC] PHP Deprecated: Mustache_Parser::buildTree(): Implicitly marking parameter $parent as nullable is deprecated, the explicit nullable type must be used instead in phar:///usr/local/bin/wp/vendor/mustache/mustache/src/Mustache/Parser.php on line 73
    [21-Oct-2025 10:45:38 UTC] PHP Deprecated: Mustache_Engine::loadSource(): Implicitly marking parameter $cache as nullable is deprecated, the explicit nullable type must be used instead in phar:///usr/local/bin/wp/vendor/mustache/mustache/src/Mustache/Engine.php on line 727
    [21-Oct-2025 10:45:38 UTC] PHP Deprecated: Mustache_Parser::buildTree(): Implicitly marking parameter $parent as nullable is deprecated, the explicit nullable type must be used instead in phar:///usr/local/bin/wp/vendor/mustache/mustache/src/Mustache/Parser.php on line 73
    [21-Oct-2025 10:45:39 UTC] PHP Deprecated: Mustache_Engine::loadSource(): Implicitly marking parameter $cache as nullable is deprecated, the explicit nullable type must be used instead in phar:///usr/local/bin/wp/vendor/mustache/mustache/src/Mustache/Engine.php on line 727
    [21-Oct-2025 10:45:39 UTC] PHP Deprecated: Mustache_Parser::buildTree(): Implicitly marking parameter $parent as nullable is deprecated, the explicit nullable type must be used instead in phar:///usr/local/bin/wp/vendor/mustache/mustache/src/Mustache/Parser.php on line 73
    [21-Oct-2025 10:45:39 UTC] PHP Deprecated: Mustache_Engine::loadSource(): Implicitly marking parameter $cache as nullable is deprecated, the explicit nullable type must be used instead in phar:///usr/local/bin/wp/vendor/mustache/mustache/src/Mustache/Engine.php on line 727
    [21-Oct-2025 10:45:39 UTC] PHP Deprecated: Mustache_Parser::buildTree(): Implicitly marking parameter $parent as nullable is deprecated, the explicit nullable type must be used instead in phar:///usr/local/bin/wp/vendor/mustache/mustache/src/Mustache/Parser.php on line 73
    [21-Oct-2025 10:45:40 UTC] PHP Deprecated: Mustache_Engine::loadSource(): Implicitly marking parameter $cache as nullable is deprecated, the explicit nullable type must be used instead in phar:///usr/local/bin/wp/vendor/mustache/mustache/src/Mustache/Engine.php on line 727
    [21-Oct-2025 10:45:40 UTC] PHP Deprecated: Mustache_Parser::buildTree(): Implicitly marking parameter $parent as nullable is deprecated, the explicit nullable type must be used instead in phar:///usr/local/bin/wp/vendor/mustache/mustache/src/Mustache/Parser.php on line 73
    [21-Oct-2025 10:45:40 UTC] PHP Deprecated: Mustache_Engine::loadSource(): Implicitly marking parameter $cache as nullable is deprecated, the explicit nullable type must be used instead in phar:///usr/local/bin/wp/vendor/mustache/mustache/src/Mustache/Engine.php on line 727
    [21-Oct-2025 10:45:40 UTC] PHP Deprecated: Mustache_Parser::buildTree(): Implicitly marking parameter $parent as nullable is deprecated, the explicit nullable type must be used instead in phar:///usr/local/bin/wp/vendor/mustache/mustache/src/Mustache/Parser.php on line 73
    [21-Oct-2025 10:45:40 UTC] PHP Deprecated: Mustache_Engine::loadSource(): Implicitly marking parameter $cache as nullable is deprecated, the explicit nullable type must be used instead in phar:///usr/local/bin/wp/vendor/mustache/mustache/src/Mustache/Engine.php on line 727
    [21-Oct-2025 10:45:40 UTC] PHP Deprecated: Mustache_Parser::buildTree(): Implicitly marking parameter $parent as nullable is deprecated, the explicit nullable type must be used instead in phar:///usr/local/bin/wp/vendor/mustache/mustache/src/Mustache/Parser.php on line 73
    [21-Oct-2025 10:45:40 UTC] PHP Deprecated: Mustache_Engine::loadSource(): Implicitly marking parameter $cache as nullable is deprecated, the explicit nullable type must be used instead in phar:///usr/local/bin/wp/vendor/mustache/mustache/src/Mustache/Engine.php on line 727
    [21-Oct-2025 10:45:40 UTC] PHP Deprecated: Mustache_Parser::buildTree(): Implicitly marking parameter $parent as nullable is deprecated, the explicit nullable type must be used instead in phar:///usr/local/bin/wp/vendor/mustache/mustache/src/Mustache/Parser.php on line 73
    [21-Oct-2025 10:45:41 UTC] PHP Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the acf domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/sites/4a/0/0b0dd11f5e/public_html/wp-includes/functions.php on line 6121
    [21-Oct-2025 10:45:41 UTC] PHP Deprecated: Mustache_Engine::loadSource(): Implicitly marking parameter $cache as nullable is deprecated, the explicit nullable type must be used instead in phar:///usr/local/bin/wp/vendor/mustache/mustache/src/Mustache/Engine.php on line 727
    [21-Oct-2025 10:45:41 UTC] PHP Deprecated: Mustache_Parser::buildTree(): Implicitly marking parameter $parent as nullable is deprecated, the explicit nullable type must be used instead in phar:///usr/local/bin/wp/vendor/mustache/mustache/src/Mustache/Parser.php on line 73
    [21-Oct-2025 10:45:41 UTC] PHP Deprecated: Mustache_Engine::loadSource(): Implicitly marking parameter $cache as nullable is deprecated, the explicit nullable type must be used instead in phar:///usr/local/bin/wp/vendor/mustache/mustache/src/Mustache/Engine.php on line 727
    [21-Oct-2025 10:45:41 UTC] PHP Deprecated: Mustache_Parser::buildTree(): Implicitly marking parameter $parent as nullable is deprecated, the explicit nullable type must be used instead in phar:///usr/local/bin/wp/vendor/mustache/mustache/src/Mustache/Parser.php on line 73
    [21-Oct-2025 10:45:41 UTC] PHP Deprecated: Mustache_Engine::loadSource(): Implicitly marking parameter $cache as nullable is deprecated, the explicit nullable type must be used instead in phar:///usr/local/bin/wp/vendor/mustache/mustache/src/Mustache/Engine.php on line 727
    [21-Oct-2025 10:45:41 UTC] PHP Deprecated: Mustache_Parser::buildTree(): Implicitly marking parameter $parent as nullable is deprecated, the explicit nullable type must be used instead in phar:///usr/local/bin/wp/vendor/mustache/mustache/src/Mustache/Parser.php on line 73
    [21-Oct-2025 10:45:41 UTC] PHP Deprecated: Mustache_Engine::loadSource(): Implicitly marking parameter $cache as nullable is deprecated, the explicit nullable type must be used instead in phar:///usr/local/bin/wp/vendor/mustache/mustache/src/Mustache/Engine.php on line 727
    [21-Oct-2025 10:45:41 UTC] PHP Deprecated: Mustache_Parser::buildTree(): Implicitly marking parameter $parent as nullable is deprecated, the explicit nullable type must be used instead in phar:///usr/local/bin/wp/vendor/mustache/mustache/src/Mustache/Parser.php on line 73
    [21-Oct-2025 10:45:46 UTC] PHP Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the acf domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/sites/4a/0/0b0dd11f5e/public_html/wp-includes/functions.php on line 6121
    [21-Oct-2025 10:45:47 UTC] PHP Warning: Undefined variable $version in /home/sites/4a/0/0b0dd11f5e/public_html/wp-content/themes/scl/functions.php on line 55

    Sanjay Mittal

    1 week, 5 days ago

    Rank Math free
    Content AI Creator

    can you provide an update? this has been open for 2 days and no update from you

    Sanjay Mittal

    1 week, 5 days ago

    Rank Math free
    Content AI Creator

    Can you help me determine whether removing and reinstalling the plugin would solve this problem? If so, can you provide instructions on how to save my settings and redirections?

    Russell Palmer

    1 week, 5 days ago

    Rank Math free

    I seem to be having a lot of the same problems. I cannot add new redirects, also there is an alert for a suggested redirect and I click that and nothing happens.

    Sanjay Mittal

    1 week, 5 days ago

    Rank Math free
    Content AI Creator

    We have noticed that once we disable RankMath Pro, redirection works, but it doesn’t when RankMath Pro is enabled, and we have both the latest versions.

    Rank Math free = 1.0.256 and PRO = 3.0.89

    Is it possible for you to help us ? It has been two days

    Russell Palmer

    1 week, 5 days ago

    Rank Math free

    I am not able to help, I am just another user. I wonder if we got reduced to rank math free as our version says 1.0.256 not the 3.0 you have listed.

    I wish us both luck, but I assume I will need some technical assistance.

    Sanjay Mittal

    1 week, 5 days ago

    Rank Math free
    Content AI Creator

    Support is rubbish, I don’t know how you can see our case

    Russell Palmer

    1 week, 5 days ago

    Rank Math free

    All tickets seem to be public. Mine is also the same, so I found yours just prior to my ticket. -Best of luck.

    Sanjay Mittal

    1 week, 5 days ago

    Rank Math free
    Content AI Creator

    I have pro and it shows free. Rankmath has become a joke

Viewing 15 replies - 1 through 15 (of 16 total)
1 2

You must be logged in to reply to this ticket.