redirected you too many times.

#586989
  • Resolved Maz Sujon

    1 year, 6 months ago

    Rank Math free

    Dear

    I have done a 301 redirect from a non-slash page to slash page by Redirection option of Rank Math.
    Now My slash trailing page (main page) is not opening on browser. It shows an error “redirected you too many times.”

    Please help me to solve this.

    N.B: If I delete redirection from rank math. this page opens.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Rakibuzzaman Siam

    1 year, 6 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please note that Rank Math redirection doesn’t handle this kind of redirection. In order to redirect from your non-trailing slash URL to a trailing slash URL, you’ll have to use the .htaccess: https://rankmath.com/kb/how-to-redirect-to-urls-with-trailing-slash/

    However, we can see that now your non-trailing slash URL is successfully redirecting to your trailing slash URL and your trailing slash is also working properly. Please check the screenshot in the sensitive data section for your reference.

    Please don’t hesitate to let us know if you have any other questions.
     
    Thank you.

    Maz Sujon

    1 year, 6 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Maz Sujon

    1 year, 6 months ago

    Rank Math free

    Dear
    Thanks a lot for you feedback.
    Because of SERP issue, I had deactivated redirection for that url.That why it was working. Sorry for that.
    Now I have created another url (Please check from sensitive data) with 301 redirection.

    I have already add such code in .htaccess for Force slash trailing. But Google Search Console still showing error “Alternate page with proper canonical tag”.

    Please give me a proper guide to 301 redirect.

    Alhan

    1 year, 6 months ago

    Rank Math free

    Hello,

    Like my colleague said “Rank Math redirection doesn’t handle this kind of redirection”, could you please remove any such redirection rule associated to the page from the Rank Math redirections module.

    If you have already added the code in .htaccess to Force slash trailing, then it should work fine and Google Serach Console will also forget about the page over time.

    However please note that the existing data associated to the pages without the slash will remain there in Google Search Console as they cannot be removed.

    If in case you are still facing issues with the redirect, even after adding the code in .htaccess file, then we might need to take a look at it.

    For us to take a closer look at the settings and the rules. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Thank you.

    RankBot

    1 year, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘redirected you too many times.’ is closed to new replies.