Redirect reports this site is experinecing techniacl difficult

#11452
  • Resolved Paul Johnson

    6 years, 3 months ago

    Rank Math free

    I have upgraded from Yoast. The redirects have been imported from that plugin. Why I test one of the redirect I get an interstitial message as follows, please help.

    Redirecting from /erp-subscription To https://xxxxxxx.xxx/

    Redirecting in 5 seconds…
    Stop Redirection
    Manage This Redirection or Manage All Redirections

    Note: This interstitial page is displayed only to administrators. Site visitors are redirected without delay.

    Served from cache
    The site is experiencing technical difficulties.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis

    6 years, 3 months ago

    Rank Math free

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    This suggests that there is a redirect loop on the affected page resulting from the page being redirected to the same page. Please check for similar redirections to the same link and disable the rest of the redirects to fix this.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Paul Johnson

    6 years, 3 months ago

    Rank Math free

    Thanks Michael. I have been trying to understand this since I sent you the email. If I exit admin mode everything mode everything seems fine but revert to admin mode and I get the same spinning wheel of death!

    Michael Davis

    6 years, 3 months ago

    Rank Math free

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    6 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Redirect reports this site is experinecing techniacl difficult’ is closed to new replies.