Redirect problem

#356806
  • Resolved Alice
    Rank Math free

    Hello,
    I have a redirect problem that I don’t know what caused it.
    I’ve had this problem before and it seemed to be fixed but now the redirects are back and I don’t know why.
    Basically Rankmath keeps creating redirects on the links of my products:
    snipboard.io/xMSRdw.jpg

    These redirects go from one link to another link with the same name:
    snipboard.io/nh3NJW.jpg

    Example: from producto/tobacco-puffin-rascal-200-ml to https://vaporbros.net/producto/tobacco-puffin-rascal-200ml/

    They are automatic redirects, I don’t know why.
    Can you help me?

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.

    I tried to log in to your site but the credentials you have shared are not working.

    Please check and share the correct credentials so we can check and assist you further.

    Looking forward to helping you.

    Alice
    Rank Math free

    Sorry,
    I don’t know why but these credentials only work if you log in from the login section on https://vaporbros.net/

    https://snipboard.io/JOjDzd.jpg

    Go to https://vaporbros.net/ and click on login. This is how the credentials work.

    Thanks

    Hello,

    The redirection was being made by WordPress as the base of your products is set as producto and when you enter the URL without the base, WordPress redirects it to the correct URL.

    I have enabled the Remove Base option in WP Dashboard > Rank Math > General Settings > WooCommerce and now you can access the products with the URL without the base. https://vaporbros.net/tobacco-puffin-rascal-200ml/

    Please check and let us know if you need any other assistance.

    Thanks.

    Alice
    Rank Math free

    Thank you,
    I monitored these two days and there are no redirects. I wait a few more days to confirm.
    Thanks for the help.
    One last thing: google search console doesn’t index some links by writing as error “Sitemap is in HTML” but my Sitemap is made with Rankmath.
    Can you tell me why?

    Thank you very much

    Hello,

    Sure, let us know how this goes.

    For your sitemap, it is already validating fine using Sitemap Validator tool

    However, it seems that you haven’t verified the www version of your website to be redirected to the non-www version. I’ve attached a screenshot in the sensitive data section.

    Please ensure that only 1 version of the sitemap is working (200 Ok status), and the rest are redirecting to it. You can also use this tool to check.

    You can follow the steps in this link to redirect your www version of your site:
    https://rankmath.com/kb/couldnt-fetch-error-google-search-console/#5-check-for-the-correct-version-of-the-sitemap

    Once done, remove all the sitemaps submitted in your Google Search Console and resubmit your main sitemap. Then give Google some time to recrawl your sitemaps.

    I hope that helps.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Redirect problem’ is closed to new replies.