-
Dear RankMath Support,
I hope you’re well. I’m experiencing an issue with my website (https://theweddingveilshop.co.uk/) where the product pages enter a redirect loop whenever RankMath is activated. When RankMath is deactivated, the problem disappears, and the pages display as expected. However, as soon as I reactivate RankMath, even with the redirection settings turned off, the redirect loop reoccurs.
Here are the details of the issue:
– Product pages fail to load due to a redirect loop when RankMath is activated.
– The problem is resolved by deactivating RankMath.
– I’ve checked the redirection settings in RankMath, but toggling them off does not prevent the issue.Here’s what I’ve tried so far:
– I’ve cleared my website cache, my browser cache, and RankMath’s own cache and transients.
– I’ve deleted my entire list of redirects 🙁
– I’ve also tried reinstalling the plugin, but the issue remains.(as a side issue, when I reinstalled RankMath I couldn’t find the separate PRO plugin I had previously…do I still have an active PRO scubscription?)
Could you please assist me in resolving this? I would greatly appreciate your guidance on how to fix this issue without having to deactivate RankMath.
Thank you in advance for your help. I look forward to your response.
The ticket ‘Redirect Loop Issues with RankMath on Product Pages’ is closed to new replies.