redirect issues

Hello,

Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

Could you please share the URL here so we can check as well?

For initial troubleshooting, please check if this option is enabled in Rank Math > General Settings > Links?

If so, please try disabling the option and check again if the issue persists.

If it was fixed upon disabling that option, please check if you have an attachment with the same name as your URL. You can reupload the media with a different file name and enable the redirect attachment options again.

Let us know how this goes.

Thank you.

Hello,

Can you please share the URL of the funnel page so we can take a closer look from our end?

If you prefer, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.