Redirect Issue with Rank Math SEO Plugin on Stonesofnature.nl

#935202
Viewing 5 replies - 1 through 5 (of 5 total)
  • Rakibuzzaman Siam

    12 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    We checked your website and after activating the Rank Math plugin, we cleared the cache of some pages and we can see they are working properly without any issues. Please check the screencast in the sensitive data section for reference.

    However, we deactivate the plugin again after troubleshooting the issue.

    If you face the redirecting issue again, open the affected product page while the Rank Math plugin is deactivated. After that, activate the Rank Math plugin and clear the cache of that page.

    Let us know how it goes. Looking forward to helping you.

    Growing Lemon

    12 months ago

    Rank Math free

    Hello,

    Thank you for your assistance so far.

    Unfortunately, the issue is still not fully resolved.

    I can confirm that opening an affected product page with the RankMath plugin deactivated, then reactivating it and clearing the LiteSpeed cache, temporarily resolves the problem. However, if I navigate to the homepage afterward (where the layout remains broken until I clear the LiteSpeed cache) and click on another product, the issue reoccurs except if I keep clearing the browser cache.

    Could you provide further guidance on resolving this?

    Thank you in advance for your help.

    Best regards,

    Rakibuzzaman Siam

    11 months, 4 weeks ago

    Hello,

    We are sorry for the inconvenience. It was an issue with the primary category and we already released an update where the issue has been fixed: https://rankmath.com/changelog/free/

    After updating the free version of the Rank Math plugin to the latest version (v1.0.234.1), please clear your website cache and see if that works for you.

    If you are unable to see an update, please clear Rank Math’s transients from WP Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients: https://rankmath.com/kb/rank-math-status-and-tools/#rank-math-transients

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Growing Lemon

    11 months, 3 weeks ago

    Rank Math free

    Thanks it’s fixed now!

    Rakibuzzaman Siam

    11 months, 3 weeks ago

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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