Hello,
We apologize for the issue you are facing with the redirect. It seems that the redirect from https://rankmath.com/kb/solving-redirection-issues-using-rank-math-seo/ tohttps://rankmath.com/kb/solving-redirection-issues-using-rank-math-seo/ is not functioning as expected.
To resolve this, we recommend checking your redirection settings in the Rank Math plugin. You can refer to our article on solving redirection issues for guidance. Additionally, ensure that you have the latest version of Rank Math installed, as older versions may have bugs that could affect redirection functionality.
If the issue persists after checking these settings, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
Thank you for bringing this to our attention!
Sources:
Solving Redirection Issues Using Rank Math SEO Plugin » Rank Math
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for contacting Rank Math support.
We logged in to your website and discovered after troubleshooting that the plugin Permalink Manager Lite is conflicting with the redirection in Rank Math.
The redirection works when this plugin is inactive.
In this case, we suggest that you contact the developers of the Permalink Manager Lite plugin so they can suggest a fix. It is possible they have a fix already.
Kindly update us when you hear back from them.
Looking forward to helping you.
Thank you.
Hello thank you
If you look at the previous ticket regarding the same issue you’ll see that you guys write it a fix with permalink manager active.
Hello Adetayo,
RankMath responded lightening fast with a fix.
Redirect
RankMath redirect is not working
If you try to redirect to a different page using a custom permalink that is already in use for some page, the “extra redirect” will be ignored. This is because, in order to avoid infinite redirect loops, a custom permalink for one content item cannot be used as a “extra redirect” for another.
It also applies if you use a custom permalink as a “Source URLs” in RankMath’s Redirections function. You may “unlock” the affected URL and allow the extra redirect by excluding the ID of the item you wish to redirect.
Alternatively, to allow the RankMaths’ redirects, you can also completely disable the function in the plugin settings:
RankMath’s “Redirections” fix redirect conflict
Hello,
Yes, you are correct. You can follow the directives in that ticket and the redirect should work.
We are glad that everything has been sorted out.
Please feel free to reach out to us again in case you need any other assistance.
We are here to help.
Thank you.
