Redirect Issue

Hello,

We apologize for the issue you are facing with the redirects on your website. It sounds like there may be a conflict with another plugin or theme, especially since the issue does not occur when you are logged in.

To troubleshoot this, we recommend performing a quick conflict check:

1. Backup your site to ensure you can restore it if needed.
2. Enable the Troubleshooting mode and disable Rank Math to see if the random redirects still occur.
3. If the redirects stop, try disabling other plugins one by one to identify the conflicting plugin or theme.

Additionally, you can check your .htaccess file for any unexpected redirection rules. You can do this through the Rank Math plugin by navigating to WordPress Dashboard → Rank Math SEO → General Settings → Edit .htaccess. If you find any unwanted rules, you can remove them directly from there.

If you continue to experience issues after these steps, please reply to this ticket with your website URL so that a human agent can assist you further. Thank you for your patience!

Sources:
Random URLs Redirecting Even When No Redirect Was Created » Rank Math

Hello,

We checked the URLs you shared using https://httpstatus.io/ with Rank Math enabled in an incognito window after clearing the cache several times.

We got the following:

The only redirect there was the default WordPress template redirect:

I disabled it by adding the following filter to the Code Snippets plugin:

remove_filter('template_redirect', 'redirect_canonical');

The page is now returning a 404 error instead of redirecting to a similar URL.

2. We noticed the “Remove category base” option was enabled at Rank Math > General Settings > Woocommerce.

We have disabled this option as it removes the prefix from the product category URL.

If you are still facing this issue, please send, if possible, a recorded screencast video demonstrating the issue.

You can use tools like Loom for screencasts.

We look forward to helping you further.

Thanks.