Redirect issue

#209706
  • Resolved Andrea Still
    Rank Math free

    Hi,

    I have an issue on my website whereby a page redirects to the homepage when viewed on desktop, but works fine on mobile. The page itself is published, and can’t see any other anomalies with it.

    Just wondered if this could be down to the Rank Math plugin since I’ve had a de-indexing problem when I first installed it. If so, please tell me how to resolve it.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Ankit
    Rank Math business

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused.

    I tried to replicate the issue on my mobile, and I can’t seem to reproduce the problem. The URL is being redirected to the homepage and the same on the desktop.

    Could you please tell us if that URL exists and you want to redirect it, or you don’t want to redirect it?

    Just wondered if this could be down to the Rank Math plugin since I’ve had a de-indexing problem when I first installed it. If so, please tell me how to resolve it.

    This is not normal behavior at all. Kindly share the screen of the error/warning inside the GSC so that we can troubleshoot the issue further.

    Looking forward to helping you.

    Thank you for your quick response Ankit. I think I have found the error in the meantime – it’s not Rank Math.
    Have a nice day!

    Ankit
    Rank Math business

    Hello,

    I am glad that, You found out.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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