Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Could you please share the source and the destination URLs so we can check? You can add them in the sensitive data section
It is completely secure, and only our support staff has access to that section.
Also, please take a screenshot of what the redirect looks like in Rank Math > Redirections. You can upload screenshots using this tool and share the link as well.
Looking forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
The redirects don’t work.
Screenshot of the settings.
It has always worked before.
Hello,
Thank you for that information.
We have replicated this issue on our test install and forwarded it to our development team for further investigation. We will get back to you shortly once we have an update.
However, the redirect should be working normally. You can also check the URL you have shared using a different browser.
We would really appreciate your kind patience regarding this matter.
Meanwhile, please don’t hesitate to contact us anytime if you have other questions to assist you further.
Looking forward to helping you.
Thank you.
https://ibb.co/44Jvmw9
Tried in another browser. Nothing changed.
Time does not change. There is no redirect.
I logged out of the administrator account and tried . Yes, that’s how it works. What caught my attention was that if I am in the administrator account, then the debug window appears and the redirect does not occur.
Hello,
The issue is with the debugger and it only shows up for the logged-in admins. Please disable the debugger to make the redirections work when logged in as admin. We will inform you know once we release the fix for the issue.
Please don’t hesitate to get in touch in case you need any other assistance.
Hello,
If there’s anything else that we can assist you with, please let us know.
Thank you.
I hope you fix this error. To make everything work ok.
Ready to do a test in the new version.
Always ready to help. As a beginner C# developer.
Hello,
We appreciate your time and patience on this one. We already added this issue to the list of bugs/fixes and we will soon release an update.
Unfortunately, we don’t have an ETA on when this fix will be released. You may keep an eye on our changelog for further updates with regard to this issue.
Please do not hesitate to let us know if you need our assistance with anything else.
Thank you.
Hello,
We just wanted to touch base with you to let you know that the latest release of the plugin includes these fixes.
Don’t hesitate to get in touch if you have any other questions.
