Redirect Agave Group

#645421
  • Resolved Inga Hockenbring

    1 year, 4 months ago

    Rank Math free

    We urgently need your assistance with the import of excel csv. file for redirect on wordpress.
    we watched all your tutorials already and followed all your advices.

    When we import the file, nothing happens and the message is always the same:
    “L’importazione CSV è completata. Sono state importate con successo 0 righe.”

    Please assist since we have more than 500 pages to redirect.
    thank you

    rebecca

Viewing 5 replies - 1 through 5 (of 5 total)
  • Adetayo

    1 year, 4 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Can you please share that CSV file with us so we can check the issue further for you? You can upload the CSV file you are trying to import via this tool and share the URL here.

    Looking forward to helping you.

    Thank you.

    Inga Hockenbring

    1 year, 3 months ago

    Rank Math free

    Hello,

    thank you very much for your answer. This is the We transfer link with the CSV file we want to import: https://we.tl/t-gbSdlsD0pd.

    We have already finished the file import manually but we would like to figure out how to do it faster using the “import” option. We currently pay for the Rankmath PRO version.

    Thank you in advance for your help.

    Rebecca

    Rakibuzzaman Siam

    1 year, 3 months ago

    Hello,

    We can see you’re using ID in the CSV. Please note that the IDs are only required to edit any existing redirection on your website. If you want to create new redirections then you’ll have to keep the id column blank.

    You can also try to follow this guideline on how to add the values properly to the columns: https://rankmath.com/kb/how-to-manage-redirects-via-csv/#num-1-3-adding-values-for-columns

    However, as you mentioned you’re currently using the Rank Math PRO plugin, but the account you have used to open this ticket is the Rank Math free version.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Inga Hockenbring

    1 year, 3 months ago

    Rank Math free

    Hello,

    thank you for your help.

    So if I have to keep blank ID columns, is it correct now?
    I send you the We Transfer link with the right CSV file – without ID: https://we.tl/t-pnULvIwTWA.

    Are there any other problems? If not, could send me a correct example?

    Thank you,

    Rebecca

    Reinelle

    1 year, 3 months ago

    Hello,

    Thank you for your patience.

    The data you have shared is .xsls format.

    However, we have fixed it and properly converted it to .CSV file. You can import this file and base the format on your future redirect import:
    https://we.tl/t-5gECzXTPPj

    Hope that helps.

    RankBot

    1 year, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Redirect Agave Group’ is closed to new replies.