reconnect website

Hello,

Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

Please head over to your WordPress admin area > Rank Math > Dashboard > Help, disconnect and reconnect your Rank Math account again.

See if this fixes your issue.

If you do prefer us to reconnect the account for you. Please share your WordPress Admin login and your Rank Math Account in the Sensitive Data section.

Please edit the first post on this ticket and include your WordPress & Rank Math account logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

Please ensure that your WordPress Address (URL) and your Site Address (URL) have the same configuration and the two should match. See example screenshot:

If the issue persists, please share your WP admin login and your Rank Math account login in the Sensitive Data section as instructed in my previous response.

Looking forward to helping you on this one.

Hello,

The password you provided for your Rank Math account doesn’t seem to be working. Could you please check it?

Also, I noticed that you have a Rank Math PRO plugin installed on your website. Could you please share the email address you used for your Rank Math PRO account in the Sensitive Data section?

Preferably, please create a new ticket using your Rank Math PRO account so we can confirm it and further help you with your request.

Looking forward to helping you.