Recipe schmea below content

#96388
  • Resolved Anonymous
    Rank Math free

    Since the last update the option “below the content” for the recipe schema is dissabled.
    Also, no shortcode ist displaied.
    Is there any solution?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math today.

    We are not sure what you are referring to “Below the content”?

    Can you please give us some more details about that?

    Looking forward to helping you. Thank you.

    ​​​​​​

    Anonymous
    Rank Math free

    Hello Jitrndraa,

    you should know your plugin …

    Is there any possibilty to sent you a screenshot?

    Description: Have a look to Schema Builder.
    1. Recipe
    2. Headline
    3. Review location/Options: 3.1. Below Content
    3.2. Above Content
    3.3. Above and Below Content
    3.4. Custom (use Shortcode)
    4. Shortcode

    After choosing “Below Content” ad saving this, the option gets back to custom. And also the Shortcode field disappears.

    Understood?

    Greeting, Inga

    Hello,

    Sorry for the issue you are facing.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    if this deosn’t help, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Recipe schmea below content’ is closed to new replies.