Receive Not a Json

#851485
Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 4 months ago

    Hello,

    We apologize for the issue you are facing with connecting your Content AI account. It sounds frustrating, and we appreciate you bringing this to our attention.

    Here are a few steps to ensure everything is set up correctly:

    1. Connect Your Account: Make sure you are logged into your Rank Math account. You can do this by navigating to WordPress Dashboard → Rank Math SEO → Help and clicking on Connect Now.
      Click Connect Now

    2. Select the Correct License: If you have multiple Rank Math PRO licenses, ensure you select the applicable license from the License dropdown menu and click OK, ACTIVATE NOW.
      Click Ok Activate Now

    3. Enable Content AI Module: Ensure that the Content AI module is enabled by going to WordPress Dashboard → Rank Math SEO → Dashboard → Modules.
      Enable Content AI

    4. Refresh Credits: After connecting, go to WordPress Dashboard → Rank Math SEO → General Settings → Content AI and click the refresh icon to refresh your credits.
      Click the Refresh icon

    If you have followed these steps and are still encountering issues, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

    Thank you for your patience, and we hope to resolve this for you soon!

    Sources:
    How to Connect/Disconnect Your Website From Content AI

    Miguel

    1 year, 4 months ago

    Hello,

    Thank you for contacting support.

    When you log in to your website now you should see it being disconnected from your account.

    Please reconnect it by going to WordPress Dashboard > Rank Math SEO > Dashboard > Help and check if the credits are available by going to WordPress Dashboard > Rank Math SEO > Content AI.

    The issue should be fixed for your website.

    Thank you.

    RankBot

    1 year, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Receive Not a Json’ is closed to new replies.