Hello,
Thank you for contacting us, and sorry for any inconvenience that might have been caused due to that.
1. For freezing issue, can you please check your site’s configuration for some PHP values that are too low and that you should increase? You can get in touch with your web host and ask them to set the following values (if not yet):
PHP Memory Limit: 512M
Max input time: 150
PHP time limit: 120
PHP max input variables: 1000
2. For the SEO score related issue, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Can you please add your site’s FTP access details so we can debug this issue by editing some plugin files?
Looking forward to helping you.
I’ve figured out the problem. It was ONE SINGLE POST that, when I opened it with Rankmath plugin activated, it freezed. So I cloned the post, even the clone freezed to. Then I started removing some elements (youtube embeded video, wordpress spaces, initial capital, images, links… and it miraculously resolved the problem. Then I started to insert all elements back, fresh, with the plugin activated. Then I went to the recalculate tool and it had no problem/freezing at all.
Hello,
We’re glad that you were able to resolve the issue.
Please feel free to reach out to us again in case you need any other assistance.
We are here to help.
Thank you.