Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
The latest Rank Math version does not seem to be playing nicely with your theme. I have passed this on to our dev team and we will be investigating further and the get back to you.
Looking forward to helping you. Thank you.
Hello Ichhya,
It looks like you are using the standalone Gutenberg plugin that is causing this issue. It is likely a bug that is causing the menu items to be hidden and might the fixed in a future release of Gutenberg plugin (btw, you don’t need that plugin since Block Editor is now part of Rank Math).
You can access the Rank Math menu like this:
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Thanks.
But there is no Plugin selector in that panel.
I tried to get a screenshot for that but unable to attach it.
Please check through my admin panel
Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
I have checked your site and there seems to be a conflict with the OneSignal Push Notifications plugin. Rank math seems to appear perfectly once the named plugin is disbaled. To confirm that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Only the site admin would know and your users won’t be affected by this troubleshooting.
Looking forward to helping you.
Hi,
I am sorry but it looks like your OneSignal plugin is causing the issue. It works when I disable that plugin. Here’s a screencast:
https://i.rankmath.com/jatxjr
This is off because on our own website – it is working fine.
You may try reinstalling OneSignal and see if that fixes the issue. If not, let us know.
thanks.
Yes it was due to Onesignal push notification. while I deactivate this plugin, Rankmath worked.
But why Rankmath is conflicted with Onesignal push notification, while it has no new version, and previously Rankmath was working with this “OneSignal push Notification” very well.
Now who will make a change to work these both plugin working simultaneously? Rankmath or Onesignal?
Anyway, great thanks for your prompt support.
I like Rankmath team.
thanks.
Hello,
You can get in touch with One Signal Team and see what they have to say about the issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
