RE: Old data

#989338
  • Resolved Ashvat
    Rank Math pro
    Content AI Starter

    We just upgraded our website http://www.omegaindinc.com and want to renew our subscription. Before doing so, is it possible to have the old data from our previous subscription or do we need to start again.

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  • Hello,

    We apologize for the issue you are facing. If you want to retain the old analytics data from your previous subscription, you can follow these steps:

    1. Delete Old Data: Navigate to Rank Math SEO → General Settings → Analytics in your WordPress dashboard. Scroll down to find the Analytics Database option and click on the Delete Data button to remove all old analytics data from your website’s server.
      delete-data-in-analytics

    2. Update Data Manually: After deleting the old data, click on the Update Data manually button to start importing fresh data.
      update data in analytics manually

    3. Reconnect Google Account: If you still do not see any analytics data, you may need to remove access to the Rank Math SEO app from your Google Account and then reconnect it. You can do this by going to your Google Account permissions and removing Rank Math.
      Remove access to Rank Math SEO

    If you have any further questions or need assistance with this process, please reply to this ticket, and a human agent from our support team will assist you further. Thank you for raising this concern!

    Sources:
    How to Delete Old Analytics Data & Start a Fresh Import

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