Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Please send an email to the guys from Judge.me, I believe that they have just released an update to address this problem and they will be able to help further.
Looking forward to helping you. Thank you.
That’s odd.
I thought you guys were working with them on the fix?
I just sent an email to Judge.me
Hopefully someone can help!
Hi Kiril,
Thanks for the reply.
Yes we were but a handful of users have already responded that the devs at Judge.me have already fixed it for them.
Please let us know if we can provide any additional help. Thank you.
Hi Michael,
The “aggregateRating” issues is fix from Judge.me already.
Wondering lastly, how to fix the below error
Your support is greatly appreciated
Hi Kiril,
Thanks for the follow up.
Rank Math will capture this value from the user reviews on the page.
You will need to acquire some reviews from your site visitors to remove this warning.
I hope this info helps.
Hi Michael,
The problem is that the product has 500+ reviews already!
You can check here —> Product Link
Structured Data Google
Let me know how I can fix the issue considering the fact that the number of reviews is also coming from Judge.me
Once again, thanks for your help!
Hello,
Thank you for contacting Rank Math today.
Could you please get in touch with the guys from Judge.me about this?
Looking forward to helping you. Thank you.
Judge.me told me that they are NOT controlling this field
What can be done in this case then?
Thanks for your help
Hello,
Thank you for the reply.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
The Review field will only be added if there is product review added by the author of the post/product rather than the user-submitted reviews that are facilitated by Judge.me. I don’t think Judge.me allow adding author reviews.
Please note that these are just warnings. Google recommends that you have these in your Schema but they are not essential. So, they will not have any effect on the ability of your content to appear with Rich Snippets in Google’s Search Engine Result Pages.
Looking forward to helping you. Thank you.
Thanks for your help indeed.
I think everything is clear now.
Have a great day / night
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
