Rating error after updating to the invitation version

#1000842
  • Resolved ai nghia nguyen
    Rank Math free

    A few days ago I was still using the old pro version very well, but after I updated to the new version, there was an error in the SEO rating scale. I am Vietnamese so I SEO with the example: “electronic scale”=”cân điện tử” with full H1-H5 tags but it still did not recognize.
    Please give me information about this error. Thank you

Viewing 1 replies (of 1 total)
  • Hello,

    We apologize for the issue you are facing with the SEO rating scale after updating to the new version. It seems that there might be a compatibility issue or a bug that is affecting how the SEO rating is calculated for your specific setup.

    To troubleshoot this issue, we recommend checking the following:

    1. Confirm PHP Version: Ensure that your site is running a supported version of PHP. You can check this by navigating to Tools → Site Health → Info in your WordPress dashboard and looking under the Server section for the PHP version.
      Navigate to Info from your WordPress dashboard
      View the PHP version

    2. Check for Plugin Conflicts: Sometimes, other plugins can conflict with Rank Math. Try deactivating other plugins temporarily to see if the issue persists.

    3. Review Your Content: Make sure that your H1-H5 tags are correctly implemented and that there are no issues with the content structure.

    If these steps do not resolve the issue, please reply to this ticket with your site URL so that a human agent from our support team can assist you further. Thank you for raising this concern, and we appreciate your patience as we work to resolve it!

    Sources:
    This Plugin Does Not Work with Your Version of PHP » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Rating error after updating to the invitation version’ is closed to new replies.