Rath Math SEO ICON not loading in WP-admin dashboard

#79089
Viewing 4 replies - 1 through 4 (of 4 total)
  • Alberto

    4 years, 2 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
    ​​​​​​​
    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Aditya Patil

    4 years, 2 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Uzair

    4 years, 2 months ago

    Hello,

    We did not make any changes and we see the SEO icon working fine;

    Are you possibly talking about something else?

    Uzair

    4 years, 2 months ago

    Hello,

    We see what you mean but that issue is with your Litespeed cache icon as well – not just Rank Math.

    Even when you disable Rank Math – the icon on the Litespeed Cache is still broken.

    Please disable the modification options in your CloudFlare panel or at least dial it down a bit to fix the issue.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    RankBot

    4 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Rath Math SEO ICON not loading in WP-admin dashboard’ is closed to new replies.