RanMath Plugin Search Console Session Out

#83218
  • Resolved Asif Goldzone
    Rank Math free

    I have faced issues in Rank Math plugin only for the Search Console Authorization. I just authorize the token and it works fine but after 5 min its automatically deauthorize and I lose the access. So every time I need to authorize. Please help me with this issue. All other functionalities is working fine.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Asif Goldzone
    Rank Math free

    I am still waiting for the solution

    Michael Davis
    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Asif Goldzone
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Asif Goldzone
    Rank Math free

    I am still waiting for your response

    Michael Davis
    Rank Math pro

    Hello,

    Thank you for the follow up.

    I checked your site, and I can’t replicate your issue. I was logged in for more than 30 mins, and the Search Console seems to be perfectly authorized still. Are you still facing this issue? If you are, please let us know how to replicate the same.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘RanMath Plugin Search Console Session Out’ is closed to new replies.