Rankmeth ANALYTICS Problem

#263131
  • Resolved Mayank Bhardwaj
    Rank Math free

    Good Morning Sir please solve my problem
    My problem is related to the ANALYTICS of the Rankmeth plugin
    Because of this, traffic is not coming to me.
    I have contacted your team 2 times to solve this problem.
    both times your team solved my problem
    But even after solving them my problem comes again
    my problem is
    my website is http://www.fastgyan.com
    i have a problem
    I was using yoast plugin since last 10 years
    I’ve never had a problem with that plugin
    There used to be traffic on my website too
    But 2 weeks ago I removed that plugin and installed your RankMath plugin
    After installing your plugin, edit and update all your posts
    But since I installed your plugin, the traffic on my website has reduced a lot.
    i am sending you the screenshot
    screenshot is https://prnt.sc/1s4pc5p
    You can also see this problem of mine in my last chat
    Last time your team said that if this problem comes again then we will look into this problem deeply
    I am giving you the admin panel of my WordPress and I have also installed Google Kit as per your convenience so that you can see my traffic.

Viewing 15 replies - 1 through 15 (of 25 total)
  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    We checked your website but it seems that the data inside the Analytics module is updating as expected.

    Please note that this data comes directly from Google Search Console and you should only draw comparisons to what you see there.

    ​​​​​​​Hope this helps clarify your doubts.

    Don’t hesitate to get in touch if you have any other questions.

    Thanks for reply I have added google search console inside wordpress
    You see its data, it is updating
    But your plugin data is not updating

    Hello,

    We see the Site Kit plugin installed but not active on your website but it seems like we can’t access its data.

    Could you please share a screenshot of the traffic data from the last 30 days from Google Search Console so we can compare it with the data we are getting in our plugin?

    Looking forward to hearing back from you.

    this is the screenshot https://prnt.sc/1t7moo8

    Hello,

    The screenshot you shared is for the last 90 days and not the last 30 days as requested.

    Anyway, even if the values inside our Analytics module are lower than the ones inside GSC this doesn’t mean your website is not getting traffic, this just means there’s some issue preventing the appropriate import of data on your website.

    Our Analytics module simply displays data and even if it’s disabled this won’t have any effect on your rankings.

    Regarding the issue at hand, please reconnect your Google Services by going to WordPress Dashboard > Rank Math > General Settings > Analytics.

    Also, share a screenshot of the last 30 days and not 90 days as you shared earlier.

    Looking forward to hearing back from you.

    Last 28 Days Screenshot https://prnt.sc/1t83s51

    Hello,

    Please reconnect your Analytics account on this website, to regenerate the auth token from Google, by going to WordPress Dashboard > Rank Math > General Settings > Analytics:
    Reconnect GSC

    Looking forward to helping you.​​​​

    I have reconnected as per your instructions, please check

    Hello,

    We got in touch with one of our developers so we could debug the situation properly and it seems that the discrepancy is coming from the fact that you have some posts in the trash and some to be drafted.

    Google Search Console accounts for all data, the trashed posts, and the drafts if there’s a way to get data from them.

    Our plugin only accounts for the data for the posts that are currently published and that’s why you see that discrepancy in the data. Some of the posts that are currently in the trash or eliminated from your website might have some data on Google Search Console but we don’t import that to our Analytics module.

    Hope this helps clarify your doubts.

    Don’t hesitate to get in touch if you have any other questions.

    Hello Sir If you think this problem is due to draft post then I have removed all my draft posts as per your convenience
    And that post has also been removed from the trace.
    please solve my problem Analytics Problem
    To solve this problem, if you ask me to get a pad plan, then I will take that too.

    Hello,

    Even if you remove those from your website, the data on Google Search Console will remain there as “historical” data for your website.

    That’s when the discrepancy appears because we only import data for posts and pages that are currently published and don’t import historical data from posts that were at some time on your website but no longer are displayed.

    This is the same procedure we take in the Analytics module no matter the plan our users have, Free or PRO.

    If you see a huge discrepancy when comparing the data from a specific post then it might indicate an issue, otherwise, this is something you have to deal with due to the implementation we have in place.

    Having said all that, as mentioned before this doesn’t mean your website traffic is suffering as we merely report the data we get from Google Search Console and if in there you see good results then you can trust those.

    Hope this helps clarify your doubts.

    Don’t hesitate to get in touch if you have any other questions.

    I understand your point, but the features of ANALYTICS inside your tool, at least it should work.
    Data is showing in my search console but not showing up inside your plugin
    Millions of people use this plugin of yours and everyone also gets the benefit of your analytical features.
    So I also want to see your analytical features.
    Right now a little data is showing in ANALYTICS
    But by next week everything will be 0
    see this screenshot
    https://prnt.sc/1tfauqj

    Hello,

    Regarding the discrepancy of data we already discussed this and explained it thoroughly.

    As for the reports missing some days, please note that Google Search Console has been experiencing issues lately and you see the last time the data was fetched there it was more than 100 hours ago.
    https://searchengineland.com/seos-experiencing-delays-in-data-on-search-console-performance-reports-374571

    So, the issue of the data missing for those days is a problem with the GSC report and not our plugin fetching said data.

    Don’t hesitate to get in touch if you have any other questions.

    Thanks for this information… Last time I talked to a member of your team whose name is Jeremy
    They imported Google data again
    So the data started appearing inside Rank Math ANALYTICS
    Now I did the same thing, you can open my admin panel and see the latest Rank Math ANALYTICS data.

    Hello,

    We can see that the data was imported today on your website but still the same situation remains and the discrepancy was already explained earlier.

    Another example is the pagination pages that you have indexed and might get clicks and impressions but we don’t import data for those in our plugin.

    The data in our Analytics module is only about the posts and pages that are currently published on your website to help you get a better overview of which ones are doing better than others.

    Don’t hesitate to get in touch if you have any questions about any other topic.

Viewing 15 replies - 1 through 15 (of 25 total)

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